OrthoTape Money Back Guarantee!  Get the item you ordered or your money back 100%, It's that simple.

Making customers happy is what we do.  If it is our fault, we will fix it.  

If the product fails you, send a video or photo and we will replace it or refund you 100%.

Easy simple returns. We want you to be happy with your item. Return any unused item to us for a full refund of the purchase price. We provide a full 6-month warranty on all items. Just send us a photo of the issue and we will make you happy!


If you checked out with PayPal you get free return shipping on them. (Please see PayPal for more information as they handle the return cost reimbursement on their side):
https://www.paypal.com/us/webapps/mpp/returns

Happy Customer Return Policy :-)


Try to return your item within 60 days. If it is unused, please let us know and we will still be happy to take it back after this time period as well.

Please fill out the above return form and we will issue you an RA# with return instructions within 1-2 business days.

** WARRANTY ITEMS** If you have a problem with any product, we are happy to help you!

We guarantee our items to work or your money back with photo proof of failure.

Please send us a video or photo of the issue.

Please send us a photo to [email protected]

We will be happy to replace it or give you a full refund!

Items that were shipped by free shipping will have a 20% restocking fee as shipping is really not actually free and we incur a cost from the shipping company to bring the item to you, cost will be deducted from the refund.

The customer is responsible for returns shipping costs.

Authorized Dealer | 6 Month Manufacture Warranty

OrthoTape.com is an authorized dealer of these products and guarantees their authenticity and craftsmanship. Unlike eBay and Amazon who sell either a knock-off brand or an out-of-date item. We get our products directly from the manufacturer as an authorized dealer. We also back our products with great customer service. You always have someone you can call!

800-580-9887 M-F 9:30 – 4 PM EST.